At sisigbet, we believe that gaming should always be a source of entertainment — never stress, never hardship. We are committed to giving every Filipino player the tools, information, and support they need to keep their gaming experience safe, fun, and within their means.
Player Protection Tools
sisigbet provides a full suite of responsible gaming tools that are available to every registered player, free of charge, directly from your account dashboard. These tools are designed to help you stay in control of your gaming activity at all times.
Set a daily, weekly, or monthly cap on how much you can deposit into your sisigbet account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing within a set time period. When your net losses reach the limit you have chosen, sisigbet will automatically restrict further wagering until the period expires. This tool is especially useful for players who want a hard financial boundary.
If you feel you need a break from gaming, sisigbet's self-exclusion tool allows you to temporarily or permanently close your account. Exclusion periods range from 30 days to permanent closure. Once activated, self-exclusion cannot be reversed during the chosen period — no exceptions.
Set a maximum duration for each gaming session. When your session limit is reached, sisigbet will log you out automatically and display a summary of your session activity. This helps prevent extended play sessions that can lead to fatigue-driven decision-making.
Enable periodic on-screen reminders that display how long you have been playing and a summary of your net gaming activity during the session. Reality checks appear at intervals you choose — every 30, 60, or 90 minutes — giving you a clear, honest picture of your session.
Not ready for full self-exclusion but need a short break? A cool-off period lets you pause your account for 24 hours, 48 hours, or up to 7 days. During a cool-off, you cannot log in or place bets, but your account and balance remain intact for when you return.
Know the Signs
Problem gambling can affect anyone, regardless of income, background, or experience. Recognising the early warning signs is the first and most important step toward getting help. If any of the following sound familiar — for yourself or someone you know — please reach out to sisigbet support or a professional counselling service.
Continuing to gamble in an attempt to win back money that has already been lost, often leading to larger and riskier bets than originally intended.
Spending money on gambling that was set aside for essential expenses such as rent, food, utilities, or school fees for your children.
Repeatedly trying to cut back or stop gambling but finding it difficult or impossible to follow through, even when you genuinely want to.
Missing work, school, or family obligations because of time spent gambling, or prioritising gaming over important personal and professional commitments.
Taking out loans, borrowing money from family or friends, or using credit cards specifically to fund gambling activity rather than for genuine financial needs.
Concealing the extent of your gambling activity from family members, partners, or close friends out of shame, guilt, or fear of their reaction.
Experiencing significant mood swings tied to gambling results — feeling euphoric after a win and deeply distressed, irritable, or anxious after a loss.
Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other personal difficulties rather than as a form of entertainment.
Self-Assessment
Honest self-reflection is one of the most powerful tools available to any player. If you answer "yes" to two or more of the following questions, we strongly encourage you to use sisigbet's responsible gaming tools or speak with a professional counsellor.
Have you ever gambled with money you could not afford to lose?
Have you ever lied to someone close to you about how much you gamble or how much you have lost?
Do you find yourself thinking about gambling when you are supposed to be focused on other things?
Have you ever felt the need to gamble with larger amounts of money to get the same level of excitement?
Have you ever tried to stop gambling and found that you could not, even when you wanted to?
Has gambling ever caused serious problems in your relationships, work, or finances?
Our Commitment
sisigbet takes its responsibility to Filipino players seriously. We are not just a gaming platform — we are a community, and the well-being of every member of that community matters to us. Our responsible gaming programme is built on three core principles: prevention, intervention, and support.
On the prevention side, sisigbet enforces a strict 21 years of age or older policy for all account registrations. Every new player is required to complete identity verification before their account is activated, and our systems are designed to detect and flag accounts that may belong to underage individuals.
On the intervention side, sisigbet's platform monitors player behaviour for patterns that may indicate problem gambling — such as sudden increases in deposit frequency, extended session durations, or repeated use of the maximum bet function. When such patterns are detected, our responsible gaming team may proactively reach out to the player to offer support and information about available tools.
On the support side, sisigbet's customer support team is available 24/7 to assist players who wish to activate any responsible gaming tool, discuss their gaming behaviour, or request a self-exclusion. All such conversations are handled with complete confidentiality and without judgment.
Additional Information
The protection of minors is a non-negotiable priority at sisigbet. Philippine law and sisigbet's own Terms and Conditions strictly prohibit any individual under the age of 21 from registering an account or participating in any form of gaming on the platform. sisigbet employs robust age verification procedures at the point of registration and reserves the right to request additional documentation at any time to confirm a player's age.
If you share a device or computer with younger family members, we strongly recommend using parental control software to prevent access to online gaming sites. There are several reputable parental control tools available that can block access to gambling websites across all browsers and devices in your household.
sisigbet also recognises that certain life circumstances — such as financial hardship, bereavement, relationship breakdown, or mental health challenges — can make individuals more vulnerable to developing gambling-related problems. If you are going through a difficult period, we encourage you to take a break from gaming and seek appropriate support before returning to the platform.
Players who have previously self-excluded from sisigbet or any other gaming platform are not permitted to re-register during their exclusion period. If you believe a previously excluded account has been reactivated in error, please contact our support team immediately at [email protected].
How to Get Help
Log In to Your Account
Sign in to your sisigbet account and navigate to the Account Settings section from your profile menu.
Go to Responsible Gaming
Select the "Responsible Gaming" tab within your account settings to view all available player protection tools.
Choose and Activate a Tool
Select the tool you need — deposit limit, loss limit, cool-off, or self-exclusion — and follow the on-screen instructions to activate it.
Contact Support if Needed
If you need help activating any tool or want to discuss your options, our 24/7 support team is ready to assist you at [email protected].
Play Smart, Play Safe
Gaming at sisigbet is meant to be fun, exciting, and within your control. Use our responsible gaming tools, know your limits, and remember — the best session is one you can look back on with a smile. When you're ready to play, sisigbet is here for you.
21+ only. Please gamble responsibly. If gambling stops being fun, please use our self-exclusion tools or contact support.